Privacy Policy

1. Introduction

DABB Shop ("we", "our", "us") is a quick commerce fashion platform that enables users to browse, order, try & buy fashion products and receive deliveries within a short time frame.

We are committed to protecting your privacy and ensuring the security of your personal information.

By using the DABB Shop mobile application or website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a) Personal Information

We may collect the following details when you use our services:

• Name
• Mobile number
• Email address
• Delivery address
• Profile details (if provided)

b) Order & Usage Information

• Order history
• Try & Buy details
• Payment status (no card details are stored)
• App interactions and preferences

c) Device & Technical Information

• Device type, OS version
• App version
• IP address
• Crash logs and performance data

3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Enable Try & Buy, and returns
• Provide customer support
• Send order updates, notifications, and offers
• Improve app performance and user experience
• Comply with legal and regulatory requirements

4. Payments & Security

All payments are processed through secure third-party payment gateways.

DABB Shop does not store your debit/credit card details or UPI credentials.

5. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

• Delivery partners (for order fulfillment)
• Payment gateways (for payment processing)
• Technology service providers (for app functionality)
• Legal authorities, if required by law

6. Notifications & Communication

We may send you:

• Order and delivery updates
• Important service notifications
• Promotional offers (you can opt out anytime)

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal and compliance requirements
• Resolve disputes

You may request deletion of your account and data at any time.

8. Account Deletion

You can delete your account directly from the app or by contacting us. Details are explained in the Account Deletion Policy section/page.

9. Children's Privacy

DABB Shop is not intended for users under 18 years of age.

We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

11. Contact Us